Contact Us

ABN: 34 615 292 129

Email: info@nicelife.com.au

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20 thoughts on “Contact Us

  1. Hello Mr.Kale,
    Enquire in regards to the nicelife website checkout /Message displayed (not in Stock the 2 kilogram size Mammal Bovine Raw Colostrum).Approximately when would this Product may become available ?
    Thank you Mr.Kale.
    Your sincerely,
    Mr.Mahoney

    1. Hello Mr Mahoney,
      With the very popular 2kg Colostrum product, we normally have new stock within 2 weeks.
      Any pre-orders (when we are out of stock) will be shipped the same day new stock arrives.
      Kale @ Nice Life

    1. Hi Jarred,
      In case I missed getting back to you on the day of your order, we are able to swap the items if notified within an hour of you making your order.
      When possible, we package your order and organise the courier for collection as soon as your online check-out process is completed.
      Kale @ Nice Life

  2. Hi,

    I live in Australia and would like to purchase the Surthrival Bone Broth Protein in Chocolate or Vanilla. These flavours have been sold out for some time now. Do you know when they will be back in stock?

    Please email me at avla.cav@gmail.com

    Thanks!

    Aphrodite

  3. Morning Admin, I am about to place an order for Pine Pollen pure Potency but first i would like to know the weight of the product , I can’t seem to find it anywhere. Also the free delivery code does not seem to be working.
    Please contact me by mobile phone if you like. Is this your only mode of contact.

    Michael 0415633902
    ms16 login

    1. Hi Michael,
      Thank you for getting in touch with us.
      The Pine Pollen Pure Potency comes in a 50ml bottle, so the total weight is approx 60grams.
      We have just installed a new ‘free delivery’ offer for all first time orders. Simply enter your details in the right hand menu of the shop page, and wait approx 5 minutes for the automated email to come through with the promo code.
      For any other questions, please email us at info@nicelife.com.au and we will get back to you shortly after.
      Thanks again,
      Kale @ Nice Life.

    1. Hi Matrix,
      We use couriers for our shipping. They will ask for a signature upon delivery.
      Any small items, purchased with ‘express shipping’ will be sent in an express Australia Post satchel.

      Tim @ Nice Life

    1. Hi Kerry,
      Yes we do ship to NZ.
      Simply select New Zealand from the drop down menu list under ‘Country’ when you go to the check-out page.
      Thank you for your question.
      Tim @ Nice Life

  4. Why does my Checkout keep failing?
    I have filled out my details correctly, checked and rechecked. I have attempted to checkout five times?
    Please HELP. I am trying to purchase the gut bundle
    Sincerely,
    Karen

    1. Hi Karen,
      Thank you for getting in touch with us. I’m not sure what the issue was at your end. However, we have received your order and the courier will collect it tomorrow.
      If you have any further issues in the future, please send an email to info@nicelife.com.au and I will be able to assist you straight away.
      Thanks again,
      Tim @ Nice Life

  5. Hi, I just ordered the Vanilla flavoured bone broth protein powder but didn’t realise it is on backorder. Just wondering when it will be back in stock or when I will receive my order?
    Cheers,
    Lisa

    1. Hi Lisa, Thank you for your question. The Vanilla Bone Broth stock left the USA yesterday. We are expecting it to arrive early next week. Your order will be sent by courier the same day that it arrives at our office. You will receive online tracking of your order the day I send it, and it should take 2 – 3 days from then to arrive.
      Please let me know if there is anything else I can assist you with.
      Kind regards, Tim @ Nice Life

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